![]() ("Nintendo") warrants to the original purchaser that the hardware product shall be free from defects in material and workmanship for twelve (12) months from the date of purchase. Please do not send any products to Nintendo without contacting us first. If the problem cannot be solved with the troubleshooting information available online or over the telephone, you will be offered express factory service through Nintendo. to 7 p.m., Pacific Time, Monday - Sunday (times subject to change). Try our website at or call our Consumer Assistance Hotline at 1-80, rather than going to your retailer. You may need only simple instructions to correct a problem with your product. Please scroll down to read the warranty and service information for the NES Classic Edition and Super NES Classic Edition. This Limited Warranty applies to Nintendo products still within their original warranty period, other than the NES Classic Edition and Super NES Classic Edition.
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